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Returns & Exchanges


Returns and Exchanges


If you’re not satisfied with an item, you can return it for a refund within 90 days. Please note that all marked down items are final sale.

CANADA

Please send a request for an exchange or refund to customercare@wearnumi.comFor all CANADIAN returns and exchanges, customers are required to cover return shipping costs for any exchanges/returns.

When the product has been shipped back & received, we will review the return and refund your credit card, or issue the exchange order. Please note that it can take an additional 2 to 10 business days for the refund to post to your credit card account.

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Defective/Damaged Items

If you received a defective or damaged item, please contact us at customercare@wearnumi.com

Exchanges

If you would like to exchange your order for a different size or style, please contact us directly at customercare@wearnumi.com to arrange for product exchange.

**Please note to use our pre-paid labels, shipments must be sent from the United States.